Nouri's Jewelry

Processing Time

All orders are processed within 1–2 business days (Monday–Friday).

• Orders placed during business hours are typically processed the same day.
• Orders placed after business hours, on weekends, or on holidays will be processed the next business day.

Custom & Made-to-Order Pieces

Custom and made-to-order pieces require extended processing time.

Before placing a custom order online, customers must contact us directly:

This allows us to:

• Confirm all design details
• Review specifications
• Finalize pricing
• Ensure the piece is made exactly as requested

We prefer custom orders to be handled directly through our team to guarantee accuracy and satisfaction.

Shipping Methods

We offer the following shipping options:

• UPS Ground
• UPS Next Day Air (Overnight Shipping)
• Local Pickup (available at checkout)

Free Shipping

Delivery Time

Delivery time begins once the package has been picked up from our location — not from the date the order is placed.

• All shipping timelines are calculated in business days (Monday–Friday).
• Saturday delivery is not available.

Signature & Insurance

For security purposes:

• Adult signature is required on all jewelry shipments.
• All shipments are fully insured.

Your shipment is covered under an insurance policy that provides protection against loss, theft, or damage while in transit.

Holiday & Carrier Delays

• We do not guarantee delivery dates during holidays.
• Delivery timelines depend on carrier operations and schedules.
• Nouri's Jewelry is not responsible for carrier delays once the package has been transferred to the shipping provider.

Incorrect Address & Failed Delivery

Customers are responsible for providing accurate shipping information.

• If an incorrect address is entered and the package is returned to us, the customer is responsible for the reshipping fee.
• If a package is returned due to an incorrect address or failed delivery, the customer is responsible for all additional shipping costs.
• Nouri's Jewelry is not responsible for orders shipped to incorrectly entered addresses.

Returns Policy

If you are not satisfied with your purchase:

• The customer is responsible for return shipping costs.
• Returned items must be shipped back securely and insured.
• Items must be returned in their original condition.

Please contact us prior to initiating a return to receive return instructions.